• When Hosting With Us

    In connection with your hosting Services, we may send you hosting announcements, administrative messages and other information. You may opt out of some of those communications.

    BotmanHosting provides a TOS to let our customers know what we expect out of them when they use our services so there is no confusion.
    Use of BotmanHosting Service constitutes acceptance to the BotmanHosting TOS.

  • Security

    You are responsible for any misuse of your account, even if the inappropriate activity was committed by a friend, family member, guest or employee. Therefore, you must take steps to ensure that others do not gain unauthorized access to your account.
    Your password gives access to your record. It is your duty to keep your secret key secure. Sharing your password and record access with unapproved clients is denied. You should take care to keep others from utilizing your record since you will be considered in charge of such utilize. Endeavoring to get another client's record password is entirely denied, and may bring about end of administration. You should embrace sufficient safety efforts to anticipate or limit unapproved utilization of your record. You may not endeavor to go around client validation or security of any host, system or record. This incorporates, yet isn't restricted to, getting to information not planned for you, signing into or making utilization of a server or record you are not explicitly approved to get to, or testing the security of different systems. Utilize or conveyance of instruments intended for trading off security is disallowed. Cases of these devices incorporate, yet are not constrained to, password speculating programs, splitting devices or system testing apparatuses. You may not endeavor to meddle with administration to any client, host or system ("dissent of administration assaults"). This incorporates, yet isn't constrained to, "flooding" of systems, consider endeavors to over-burden an administration, and endeavors to "crash" a host. Clients who disregard frameworks or system security may cause criminal or common obligation. BotmanHosting will collaborate completely with examinations of infringement of frameworks or system security at different destinations, incorporating participating with law implementation experts in the examination of suspected criminal infringement.

  • Payments (Late)

    Late payments cannot be longer than 48 hours. After 48 hours the service will be temp shut off until invoice is paid. If left unpaid for another 24 hours. The service will be considered canceled completely & bot data erased.

  • When Hosting With Us

    In connection with your hosting Services, we may send you hosting announcements, administrative messages and other information. You may opt out of some of those communications.

  • Liability

    CUSTOMER further agrees that BOTMANHOSTING shall not be liable for any loss of data done by hackers, bugs using the bot.
    CUSTOMER agrees that it shall not hold BOTMANHOSTING liable for any loss of business, lost opportunity, consequential, indirect, special or incidental damages as a result of any interruption in service.

  • Governing Law

    The TOS shall be governed and construed in accordance with the laws of Canada and the City of Toronto, without giving effect to conflicts-of-law principles thereof. With respect to any disputes or claims not subject to arbitration, you agree to submit to the personal jurisdiction of the city and federal courts located in Toronto City in the province of Ontario with respect to any legal proceedings that may arise in connection with the Service or from a dispute as to the interpretation or breach of the TOS.

  • Refund Part 1

    Part 1. No refunds are given if you have completed a full 30 day usage of the service. You can cancel anytime within 72hrs for a refund (see part 6), after 72hrs you are not eligible for a refund.
    Part 2. Their is no refund for any remainder left over time paid for example: paid 3 months used 2.5, you will not be eligible for any refund as long as business is still in service sorry.
    Part 3. If you are paying monthly on the other hand you have 48hours after you've made your payment to request for a refund (see part 6).
    Part 4. You may get a refund for a full month of unused service if you have not started that month and has not passed the 72 hours mark.
    Part 5. You are not eligible for a second refund if you have had a refund within the last 30 days for the service you have canceled.
    Part 6. We will deduct the Paypal fee from your refund if you cancel within 72 hours. Our deduction will not exceed the fee that Paypal charged us when we received your payment.

  • Refund Part 2

    Self-Hosting Control Panel service, there is no refund for this service as long as panel service is still functional.

  • Developement

    BOTMANHOSTING makes no representations and cannot guarantee that the botman bot be in continued developement by the developer. We will be in business as long as the bot is supported and compatible with the current game alpha release. If ever such trajedy happens you will receive a full refund for the current month you have not completed.

  • Setup+

    We require 24hr to complete the setup. If after 24hrs your service is still not completed you may request for a full refund or discount.

  • Backups

    All servers will be schedualed hourly backups for complete no downtime required!. As a precaution, our hourly database backups are also done at a secondary location to ensure complete data recovery, this will not have any downtime. We cannot gaurantee 100% recovery because things happen out of our control. This is why we do backup's often and offsite to minize that risk.

  • Billing/Ownership Account Sharing/Switching

    - Billing account sharing is not permitted. Only the name on the account which is the owner who's responsible to keep his/her account login information to himself and not share with others such as friends, distance families.
    - If you break such rule you are not only compromising your identity but also putting BotmanHosting in a bad position of fraudulent activity claiming.
    - Your account will be instantly closed, no refund, and no furthur service will be provided to you.
    - To switch ownership it must be done via a cancellation and having the other person create a new account.